Branding

Does Your Brand Need a Refresh? Here’s How You Can Tell If It’s Time

No business, even the most mundane, can truly flourish without a distinct brand — those special ingredients that define your brand’s look, feel, and personality. Your brand can be as simple as, well, you and your personal characteristics, talents, and presentation, if you’re a sole proprietorship, or as elaborate as a full suite of carefully-selected elements, including […]

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Are Brochures, Flyers, and Handouts Still Relevant in the Digital Age?

When was the last time you wrote a letter, stuffed it in an envelope, and stuck it in your mailbox? That tedious task is virtually extinct thanks to texts, emails, and instant messaging. Do you still get a paper bill for your utilities and credit cards, and write a check for payment? Probably not since

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Time to Rebrand?

Every single business or organization needs a brand identity that tells their story. Branding consists of a lot of different elements — tangible things like your logo, color scheme, and tagline, as well as intangible things like your values and unique selling proposition. You want your customers to recognize your brand, feel something when they

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Four Keys to Unlocking Great Customer Service Online & Offline

You’re daughter turns 17 next month, and you’re about to pull the trigger on her first car.  She’s been patient, or maybe you’ve made her be patient, and now it just comes down to which vehicle to buy. You’ve narrowed your search and test drove each vehicle. It’s the a cherry Honda Accord in the

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